eRates
Can I register now?
Yes, if you know your Assessment number and other details, you can register up until 30th June.
When prompted use the four numbers following the A. eg A1234 use 1234.
Do I have to register every year?
No. Once you are registered you will receive your rates notice by email unless you de-register.
If I sign up for eRates will I still receive a copy in the post?
No. Once an email address is registered through eRates, no more paper copies will be sent. If you change your mind and would like to go back to receiving paper copies you can de-register at any time.
How many people can register?
Only one primary email address can be registered to receive all of the notices. The email address can be changed each year if required. The last registered email address for the Assessment number will be the address which receives the notices.
If there is more than one owner, we recommend one owner be nominated as the responsible person to receive the emailed notices, and then forward on the email to other owners.
How can i find out my assessment number?
The assessment number is written at the top right hand side your rate notice, it starts with the letter A. It is important to get this number correct.
Does it have to be a property owner that signs up?
Yes, the Assessment Number, First Name, Last Name and Property Address need to match the ownership of the property in the Shire’s property database.
The notices will be sent to the last registered email address entered through the registration page.
I have multiple properties, how does this work?
Each property has a unique assessment number. To register multiple properties each assessment number will need to be registered individually.
If you own more than one property as a joint owner and you would like a different owner to get the other properties rate notices you can register a different email address for the individual assessments.
If the email eddress entered is rejected will the Shire post a copy of the rates notice?
Yes, if we receive a non-delivery notification, a copy of the rate notice will be posted. You can re-register again at any time.
How do I change the registered email address?
Simply re-register and the most recent registration details will be used.
Will this change the way I can make a payment?
Payment methods will stay the same and can be made by BPay, POST billpay, cheque via mail, over the counter (cash, cheque or eftpos) or by phone 9771 7777 (debit and credit cards).
For more information go to your payment options.
How do I de-register?
When the eRates notice is transmitted it will contain an unsubscribe link at the bottom.
When you unsubscribe, the Shire will update your records accordingly and you will revert back to being issued with a paper copy.
What happens if I sell my property?
The Rates Officer upon notification of sale of the property will de-register your email details.
What happens if I subdivide or amalgamate?
The Shire’s Rates Officer, after processing the subdivision or amalgamation and creating any new assessment numbers will write to you and let you know what you need to do.
For new assessment numbers created, owners will be required to complete a new eRates registration.
