Frequently asked questions
How do I borrow?
You can browse the catalogue and request items from any participating One Library. When your requested items become available, they will be delivered to your home Library.
Will all libraries in the One Library service now offer the same service as each other?
All One Libraries are committed to giving their customers the best service possible. Some libraries may offer a service that will complement the core library service meeting the particular needs of their local community. Check with the relevant library to find out what's available to you.
Will the lending periods and overdue policies be the same at all libraries?
No. Although participating Libraries may have similar policies, there may be a variation at some libraries.
How many items can I borrow?
Collectively from the One Library service you can borrow up to 30 items with a standard membership. There will be local limits on some items at some libraries, please ask at your local library.
Do I need to replace my existing library card?
No. As a member of a One library, you can use your existing library card.
What if I have cards from more than one library?
If you have multiple library cards from different libraries, the library closest to your residential address will become your home library. You only need one card for borrowing.
